Welcome to Let’s Decorate! We’re excited to help you bring your party to life with our DIY decoration kits. To ensure you have a smooth shopping experience, we’ve outlined our shipping policy below. Please take a moment to familiarize yourself with our processes and timelines.
Our Commitment to You
At Let’s Decorate, we understand that receiving your party supplies in a timely manner is crucial. That’s why we’re committed to processing and shipping your order as quickly and efficiently as possible. Currently, we offer shipping services exclusively within India, allowing us to focus on providing the best service to our domestic customers.
Order Processing and Delivery
When you place an order with us, you can expect to receive an order confirmation email within 24 hours. Our dedicated team typically processes orders within 1-2 business days. Once your package is on its way, we’ll send you a dispatch confirmation email containing tracking information, allowing you to follow your package’s journey right to your doorstep.
We strive to deliver all orders within 5-7 business days across India. If you’re located in one of the major metro cities like Delhi, Mumbai, Bangalore, Chennai, or Kolkata, you might receive your package even sooner, typically within 3-5 business days. For our customers in more remote or difficult-to-access areas, delivery may take a bit longer, usually 7-10 business days. We appreciate your patience as we work to reach every corner of India.
Shipping Costs and Free Delivery
We believe in transparent pricing, which is why we’ve simplified our shipping costs. For all orders above ₹1000, we’re pleased to offer free shipping. This is our way of saying thank you for your larger orders. For orders below ₹1000, we apply a flat rate of ₹100 for shipping. Keep an eye out for special promotions where we might offer free shipping on all orders, regardless of the order value. It’s our way of spreading a little extra party cheer!
Tracking Your Order
We know how exciting it is to wait for your party supplies to arrive. That’s why we provide a unique tracking number for every order. You’ll find this in your dispatch confirmation email. You can easily track your package by clicking the tracking link in the email, visiting our website and entering your order number and email address, or reaching out to our friendly customer support team.
Ensuring Safe Delivery
Your satisfaction is our top priority, which is why we take extra care in packaging your DIY party decoration kits. Each package is carefully prepared to ensure it reaches you in perfect condition, ready to transform your space into a festive wonderland. We also provide clear handling instructions to our courier partners to ensure your package is treated with the care it deserves.
Delivery Attempts and Special Circumstances
Sometimes, despite our best efforts, deliveries can face challenges. If a delivery attempt fails, the courier will leave a note with instructions for rescheduling or pickup. They typically make up to three delivery attempts. If delivery still isn’t possible after these attempts, the package will be returned to us, and we’ll reach out to you for further instructions.
During major holidays or unforeseen circumstances like natural disasters or strikes, there may be delays in processing and shipping times. We’ll do our best to notify you of any anticipated delays and appreciate your understanding in these situations.
Bulk Orders and Support
Planning a big event or buying for a business? We’ve got you covered! For bulk orders, please reach out to our customer service team. We’ll be happy to discuss special shipping arrangements and potential custom delivery options to meet your needs.
If you have any questions about our shipping policy or need assistance with a shipment, our customer support team is here to help. You can reach us at letsdekor8@gmail.com or 9966055922 during our support hours of 9:00AM to 6:00PM. We’re always happy to assist you in making your party planning experience as smooth and enjoyable as possible.
Thank you for choosing Let’s Decorate for your party needs. We can’t wait to help you create unforgettable celebrations!
Note: This shipping policy is subject to change. We recommend checking our website regularly for the most up-to-date information.