Terms Of Service

1. Introduction and Acceptance of Terms 

Welcome to Let’s Decorate, your premier destination for DIY party decoration kits. These Terms and Conditions are designed to outline the rules and regulations for the use of Let’s Decorate’s website and services.

By accessing this website and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

2. Product Information and Safety

2.1. Product Description: Let’s Decorate offers a variety of DIY party decoration kits designed to help you create memorable celebrations. Each kit is thoughtfully curated to include all necessary items for a specific party theme. While we strive to display as accurately as possible the colors and images of our products, we cannot guarantee that your computer monitor’s display of any color will be accurate.

2.2. Product Availability: All products are subject to availability. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

2.3. Safety Notice: Our DIY kits may include items such as scissors, glue dots, and manual air pumps for balloons. We prioritize your safety and recommend the following precautions:

  • Adult supervision is required when children are using these items.
  • Keep small parts away from children under 3 years old to prevent choking hazards.
  • Use scissors with caution and store them safely when not in use.
  • Follow instructions carefully when using glue dots and air pumps.

2.4. Warranties: At present, Let’s Decorate does not offer any specific guarantees or warranties on our products beyond those mandated by Indian consumer law. However, we are committed to customer satisfaction and will address any issues with our products on a case-by-case basis.

3. Ordering and Payment

3.1. Order Placement: By placing an order through our website, you are making an offer to purchase our products. All orders are subject to acceptance and availability. We reserve the right to refuse any order you place with us.

3.2. Order Confirmation: After you place an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched. The contract between us will only be formed when we send you the Dispatch Confirmation.

3.3. Payment Processing: We use Razorpay, a trusted third-party payment processor, to handle all online transactions. By making a payment, you agree to be bound by Razorpay’s terms of service. We do not store your payment information on our servers.

3.4. Pricing: All prices listed on our website are in Indian Rupees and include applicable taxes. We reserve the right to change prices at any time without prior notice. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

  • If an item’s correct price is lower than our stated price, we will charge the lower amount and send you the item.
  • If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

3.5. Payment Options: Currently, we only accept online payments through Razorpay. We do not offer Cash on Delivery (COD) as a payment option at this time.

4. Shipping and Returns

For detailed information on our shipping processes, delivery timeframes, and return procedures, please refer to our comprehensive Shipping Policy and Returns and Refund Policy. These policies form an integral part of these Terms and Conditions.

Key points include:

  • We aim to deliver all orders within 5-7 business days across India.
  • Free shipping is available on orders above a certain value.
  • Returns are accepted within 14 days of delivery, subject to certain conditions.

5. Intellectual Property Rights

5.1. Trademark and Copyright: The Let’s Decorate name, logo, website content, and original kit designs are protected by trademark and copyright laws. You may not use these without our express written permission.

5.2. Product Themes: While our themes may be inspired by popular characters, we do not claim any copyright on these characters. All rights belong to their respective owners.

5.3. User-Generated Content: By sharing photos of your decorated spaces using our kits on social media or sending them directly to us, you grant Let’s Decorate a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, and distribute these images for promotional purposes across all marketing channels. We will always strive to give credit where due when using customer photos.

5.4. Content Usage: The content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Let’s Decorate or its content suppliers and is protected by Indian and international copyright laws. The compilation of all content on this site is the exclusive property of Let’s Decorate and is protected by Indian and international copyright laws.

6. Website Usage and Restrictions

6.1. Permitted Use: You are granted a limited, non-exclusive, revocable license to access and use our website for personal use. This license does not include any resale or commercial use of our website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of our website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

6.2. Prohibited Activities: You may not use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our site. Prohibited activities include, but are not limited to:

  • Using our brand name, images, or content from our website or social channels without prior written permission.
  • Engaging in any data scraping, data mining, or any other similar activity in relation to our website, or while using our website.
  • Using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access our website.
  • Transmitting any viruses, worms, defects, Trojan horses, or any items of a destructive nature.
  • Framing or utilizing framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Let’s Decorate without express written consent.

6.3. Account Security: If you choose a password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user account or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

7. Customer Accounts and Personal Information

7.1. Data Collection: During the checkout process, we collect essential personal information including your full name, phone number, email address, and shipping address. This information is necessary for processing your order, shipping your products, and communicating with you about your purchase.

7.2. Data Usage: We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your order status
  • Respond to your inquiries and customer service requests
  • Send you marketing communications (if you’ve opted in)
  • Improve our website and customer experience

7.3. Data Protection: We are committed to protecting your personal information. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

7.4. Privacy Policy: For more detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.

8. Customer Reviews and Feedback

8.1. Review Submission: We welcome and encourage customers to leave reviews on our website. By submitting a review, you grant us the right to use it on our website and in other marketing materials.

8.2. Review Guidelines: To maintain a positive and helpful environment for all users, we ask that all reviews adhere to the following guidelines:

  • Reviews must be related to the product purchased.
  • Reviews should be based on first-hand experience with the product.
  • No profanity, abusive language, or hate speech is allowed.
  • Do not include personal information (e.g., full names, contact details) in your review.
  • Avoid references to specific prices, as these may change over time.

8.3. Review Moderation: We reserve the right to remove or edit reviews at our discretion, particularly if they violate our guidelines or contain factually incorrect information.

8.4. Feedback Usage: By submitting a review or feedback through any of our channels (website, email, social media, etc.), you grant Let’s Decorate the right to use this content in our promotional materials, including but not limited to our website, social media channels, and print advertisements. We may use your feedback to improve our products and services.

9. Bulk Orders

9.1. Business Customers: We welcome inquiries from business customers interested in bulk orders. While we don’t have a specific policy for bulk orders, we’re happy to discuss your needs and provide personalized pricing and terms.

9.2. Customization: For large orders, we may be able to offer customization options not available for individual purchases. Please contact our customer service team to discuss these possibilities.

9.3. Bulk Order Process: To inquire about a bulk order:

  • Contact our customer service team via email, phone, or WhatsApp.
  • Provide details about the products you’re interested in and the quantity required.
  • Our team will get back to you with a quote and any additional information.

10. Limitation of Liability

10.1. Use of Website and Products: You expressly understand and agree that your use of our website and products is at your sole risk. The website and products are provided on an “AS IS” and “AS AVAILABLE” basis. Let’s Decorate expressly disclaims all warranties of any kind, whether express or implied.

10.2. Extent of Liability: To the fullest extent permitted by applicable law, Let’s Decorate shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our website or products
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party

10.3. Limitation of Time to File Claims: Any cause of action or claim you may have arising out of or relating to these terms of service or the website must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action or claim is permanently barred.

11. Governing Law and Dispute Resolution

11.1. Governing Law: These Terms and Conditions shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

11.2. Jurisdiction: Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Telangana, India.

11.3. Dispute Resolution: In the event of any dispute, controversy or claim arising out of or relating to these Terms and Conditions, or the breach, termination or invalidity thereof, the parties shall attempt to settle those conflicts amicably between themselves. Should the parties fail to resolve the dispute within 30 days, the matter shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

12. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website and our services.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us through:

  • Email: letsdekor8@gmail.com
  • Phone: 9966055922
  • WhatsApp: 9966055922
  • Instagram: _letsdecorate_

Our customer support team is available [insert your support hours] to assist you with any queries or concerns.

Last updated: 10 Oct 2024

Thank you for choosing Let’s Decorate. We look forward to helping you create unforgettable celebrations!